My pump makes a squeaking sound. Is this normal?

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• I hear a gurgling/bubbling sound from around the pump handle what should I do?

  Usually this noise is because the pump handle needs to be tightened up a little more. Please screw the pump handle firmer.

• I hear a gurgling/bubbling sound from around the pump handle what should I do?

  Usually this noise is because the pump handle needs to be tightened up a little more. Please screw the pump handle firmer.

• My pump was working and is now hard to move up and down?

  If your pump becomes harder to move up and down or stops being able to be pumped, please unscrew the pump handle (pictured below) and take the inner pump handle out. At the bottom of the pump handle locate the 4cm O-ring (arrow pointing to it on ...

• I can't turn the pump handle to open. What should I do?

  This can happen if there is still built up pressure inside the tank. 1. Gently pull up the pressure release valve to allow the release of any residual pressure in the tank. 2. Push firmly down on the pump handle and screw open in a clock-wise ...

• Do I need to continually pump for the shower to work?

  Nope. You only need to pump it 7 to 9 times initially to build pressure (with a few top-up pumps when needed). In saying that, the number of top-up-pumps required will vary depending on the showerhead mode you’ve chosen. Learn more about the ...