If I submit a return; how long does it take to hear back?

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• How long does shipping take?

  We endeavor to post your order the following business day after it’s been placed, and payment processed. During peak holidays, it might take up to 2-3 business days for processing. Deliveries within the continental United States Standard: Estimated ...

• How long does the water stay warm?

  This varies a lot and depends on your surroundings, the temperature of the water you filled it with and the climate, so it’s very difficult to predict. With an average day temp of 66°F/18°C, a Beach Shower will keep the water warm for a couple of ...

• I hear a gurgling/bubbling sound from around the pump handle what should I do?

  Usually this noise is because the pump handle needs to be tightened up a little more. Please screw the pump handle firmer.

• I hear a gurgling/bubbling sound from around the pump handle what should I do?

  Usually this noise is because the pump handle needs to be tightened up a little more. Please screw the pump handle firmer.

• My pump was working and is now hard to move up and down?

  If your pump becomes harder to move up and down or stops being able to be pumped, please unscrew the pump handle (pictured below) and take the inner pump handle out. At the bottom of the pump handle locate the 4cm O-ring (arrow pointing to it on ...