I tried contacting you on the weekend but received no reply. What should I do?

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• My order has been marked delivered but I still haven't received it. What has happened?

  If the tracking link indicates that the package has been delivered but you haven't received it, please double-check with your family members/neighbours/friends first. If the order is still missing, please contact the postal carrier your item/s have ...

• What is this extra bag of bits and pieces I received with my Beach Shower? Do I need to add them to my Beach Shower to make it work?

  That little bag of goodies are spare parts that can be used to pro-long the life of your Beach Shower and are given as an 'Emergency Warranty Repair Kit' when you receive your Beach Shower. No need to add them now, you can tap into them at a later ...

• What is this extra bag of bits and pieces I received with my Beach Shower? Do I need to add them to my Beach Shower to make it work?

  That little bag of goodies are spare parts that can be used to pro-long the life of your Beach Shower and are given as an 'Emergency Warranty Repair Kit' when you receive your Beach Shower. No need to add them now, you can tap into them at a later ...

• If I submit a return; how long does it take to hear back?

  We endeavor to reply to return requests within a 24-48hr window during Business Days. We appreciate your patience as we ship worldwide and there may be some time zone differences.

• Where do you ship?

  To most places! Simply type in your address at checkout and the shipping cost will be automatically calculated for you. If you happen to find your address isn't recognized during the checkout process, we may only ship to you from our Australian ...