Can I change my order once it's been placed?
Yes, provided we haven’t begun the fulfilment process. Keep in mind though that due to the high volume of orders and our next-day shipping commitment, we can’t guarantee this. The best advice we can give if you want to change your order is to contact us directly via
hello@beachsoul.co
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I need to change the address on my order. How do I do this?
It’s crucial to double-check your shipping address when placing an order, as we’re unable to reroute shipments once an order is placed.
Can I cancel my order?
You can’t cancel an order once it’s been placed and started the fulfilment process. However, you can return the package once it’s been delivered. Please visit out Returns Policy page for more info.
How can I track my order?
You can track your order by clicking the tracking link provided in the shipping confirmation email. If you haven't received an email yet, don’t fret! All orders usually take around 24 to 48 hours to be dispatched. Once your order is in the ...
My order has been marked delivered but I still haven't received it. What has happened?
If the tracking link indicates that the package has been delivered but you haven't received it, please double-check with your family members/neighbours/friends first. If the order is still missing, please contact the postal carrier your item/s have ...
First order discount code?
Nice to hear from you and thanks for checking out our Beach Showers ? For all full priced products, you can get $10 off your first order by subscribing to the newsletter. Find the "let's be friends" area in our footer on our website! Please let me ...