How can I track my order?
You can track your order by clicking the tracking link provided in the shipping confirmation email. If you haven't received an email yet, don’t fret! All orders usually take around 24 to 48 hours to be dispatched.
Once your order is in the destination country, the national postal service will take over delivery and either deliver themselves or allocate to a third-party.
You will be able to track your order for the most up-to-date info on the national postal service’s website, some of which can be found below. Just enter the tracking number we provided you. Please note, if you selected shipping where ‘a signature is required’ on delivery – please pay particular attention to any messages the postal company may give you in regard to a missed delivery.
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First order discount code?
Nice to hear from you and thanks for checking out our Beach Showers ? For all full priced products, you can get $10 off your first order by subscribing to the newsletter. Find the "let's be friends" area in our footer on our website! Please let me ...
Can I cancel my order?
You can’t cancel an order once it’s been placed and started the fulfilment process. However, you can return the package once it’s been delivered. Please visit out Returns Policy page for more info.
Shipping to Japan
For orders to an address in Japan please use our Aus/International store www.beachsoul.com.au Shipping costs are calculated at checkout for our mates in Japan We ship from our Australian Warehouse in Melbourne Typical delivery times include 6-10 ...
Shipping to Europe
For orders to an address in the EU please use our Aus/International store www.beachsoul.com.au Shipping costs are calculated at checkout for our mates in the EU We ship from our Australian Warehouse in Melbourne Typical delivery times include 6-12 ...
Can I change my order once it's been placed?
Yes, provided we haven’t begun the fulfilment process. Keep in mind though that due to the high volume of orders and our next-day shipping commitment, we can’t guarantee this. The best advice we can give if you want to change your order is to contact ...