What should I do if I receive the wrong item?
Firstly, HUGE apologies from us - we’re sorry things got mixed up. If you receive the wrong item, please submit a ticket via this link
HERE
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Can I use a discount code on a sale item?
Discount codes cannot be used in conjunction with another discount code or promotion.
I ordered the wrong size Beach Shower and want to change it. How can I do this?
The easiest way to return your Beach Shower is this: Step 1: Return your Beach Shower unused and request a refund Step 2: Purchase a new Beach Shower in your desired size Note that all items returned must be unused and in brand-new condition to be ...
Can I return my purchase?
Yes! Understanding the unique nature of our Beach Showers and accessories, we've tailored our refunds and returns policy to ensure a seamless experience for our customers while upholding our strict quality standards. Our Promise If a product you've ...
General Shipping Info
If you'd like to track your order please follow this link How can I track my order? We ship Worldwide from our warehouse's in the US & Australia. We process orders Monday-Friday (excluding holidays) In stock items typically ship the next business day ...
Shipping to the UK
For orders to an address in the UK please use our Aus/International store www.beachsoul.com.au Shipping costs to the UK will be calculated at check out We ship from our Australian Warehouse in Melbourne Typical standard delivery times include 6-10 ...