Warranty Info

Warranty Info

Every Beach Shower purchased from us comes with a 12-month manufacturer warranty from the date of purchase. This warranty covers manufacturing defects and performance issues under normal use conditions. Here's how we handle warranty claims: 
 

  • Initiating a Warranty Claim:  

If you experience a problem with your Beach Shower, please first refer to our troubleshooting guide available on our website. If the issue persists, submit a warranty claim through our automated Customer Care system. 
 

  • Proof of Purchase:  

For a warranty claim, proof of purchase is required. Please keep your receipt or order confirmation as it must be provided when making a claim. 
 

  • What's Covered:  

The warranty specifically covers manufacturing defects and failures due to the quality of materials or workmanship. It does not cover damages resulting from misuse, accidental damage, or wear and tear from normal use. 
 

  • Resolution:  

Upon validation of your claim, we may repair or replace your product. If neither is feasible, a refund may be offered. We aim to process claims efficiently, ensuring minimal inconvenience to you. 


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      If you experience a problem with your Beach Shower, please first refer to our troubleshooting guide available on our website. If the issue persists, submit a warranty claim here.

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      If you'd like to track your order please follow this link How can I track my order? We ship Worldwide from our warehouse's in the US & Australia. We process orders Monday-Friday (excluding holidays) In stock items typically ship the next business day ...

    • Can I cancel my order?

      You can’t cancel an order once it’s been placed and started the fulfilment process. However, you can return the package once it’s been delivered. Please visit out Returns Policy page for more info.

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